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Engineer Inclusion

Category: Tools

culturally intelligent communicators listen

What is Culturally Intelligent Communication? Introducing the LISTEN Framework

In an increasingly interconnected world, the ability to communicate across cultural boundaries is not just a valuable skill—it’s a necessity. But what exactly does it mean to communicate in a culturally intelligent way? And more importantly, how can we develop this skill? This post aims to explore these questions and introduce a practical tool to enhance your intercultural communication skills—the LISTEN framework.

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unbiasing nudges by engineer inclusion

Unbiasing Nudges

Prejudices, stereotypes and bias often operate in combination to influence your behavior. However, you can positively influence your behavior with our unbiasing nudges, a tool for modifying the environment in which you make decisions. In this post, we recommend a set of 4×2 nudges to unbias how we operate. Download a PDF handout/poster, and access a set of slides to use in your meetings as nudges for creating equitable and inclusive environments.

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Stewardship vs Gatekeeping

How to practice stewardship instead of gatekeeping

Stewardship cultivates an enriching atmosphere, the opposite of gatekeeping behaviors. Everyone can practice stewardship and facilitate belonging for those around them. In this post, I describe stewardship and gatekeeping, and provide a set of prompts to equip us with a mindset and choice framework.

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Engineer Inclusion Session Pledge

What are group norms or shared agreements? (And why are they important?)

Every group naturally develops normative behaviors, expectations, and unwritten ways of operating. To intentionally engineer inclusion, you can set or establish norms that scaffold equitable and inclusive practices. We’ve created a simple four-S alliteration to help you get started. Save the image, download the pdf, or use our pledge as a starting place to create your own.

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About EI

We help people intentionally and systematically engineer equity and inclusion into their organizations: driving positive outcomes and effectively supporting employees and the community.

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