Answers to Common Questions

Navigating diversity, equity, and inclusion (DEI) can be challenging. Helping ourselves and others to understand DEI topics can be even more challenging. That’s why we’ve created a Q&A section to help! Many of our answers include short and succinct illustrative animation videos. Let us know what you think, how you use these resources and submit any questions you’d like answered.

golden rule vs platinum rule

What’s better than the Golden Rule? The Platinum Rule!

Most of us learned the Golden Rule in kindergarten, and our teachers suggested using it as a plumb line for all types of human interactions. But what are the limitations of the Golden Rule, and is it still a practical guideline? In this post, we evaluate the Golden Rule and offer the Platinum Rule as a new benchmark.

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What is a root cause and why do we need to find it?

What is a root cause, and why do we need to find it?

For issues of diversity, equity, and inclusion, we must find the root causes for our specific populations before diving in with well-intentioned interventions that may miss the mark and leave us no better than before we started. In this 3.5-minute illustrative video, we challenge you to act like a child and don’t stop asking why until you get to the bottom of things.

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What is positionality? Free download on how to write a positionality statement

What is positionality?

The way we see and understand the world influences how we interact with others, make decisions, and interpret others’ actions. To be equitable and inclusive leaders, educators, or humans, we must understand how our identities bias our perceptions. In this post, we provide a free downloadable 26-page PDF with definitions and explanations of several social identities (race, gender, socioeconomic status, ability status, and sexuality) and a scaffolded exercise to help you examine your positionality.

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SMARTIE goals

What are SMARTIE goals?

Change doesn’t happen overnight and it doesn’t happen without planning and effort. Goals are critical to success! To improve diversity, equity, and inclusion, we must be intentional in our efforts. Use this worksheet to craft SMARTIE goals!

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Why say #BlackLivesMatter?

We say #BlackLivesMatter to draw attention to the fact that the deeply rooted white supremacy of our systems and culture continues to affect black people every day. And we must do something about it. The highlighting of #BlackLivesMatter is equity in practice.

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What is the best type of feedback? Sticky Feedback

What is the best type of feedback?

Feedback and support from others is a source of our self-efficacy — the belief we have in ourselves to accomplish a task. Using a simple formula, we can adjust our feedback to be a super-booster for self-efficacy in others, through what I call, “Sticky Feedback.” Check out this video to learn how you can better encourage others to reach their goals.

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What is implicit bias? Illustration Video

What is implicit bias?

Finding the egg would have won me a $1000 prize. Not finding the egg won me an egg once worth $1000, and a good anecdote for explaining schemas and implicit bias.

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