Engineer Inclusion

Active Listening: Shifting from Kindness to Empathy

Active listening is a bridge that can help us shift from kindness to empathy. In this post, we share a recorded workshop that can help you learn how. 

Empathy is the ability to understand and share another’s feelings. This powerful skill can bring together even the most diametrically opposed people, making others feel valued and included. On September 9th, I led a one-hour workshop on how to shift from kindness to empathy through active listening. If you are interested in reexamining the power of the “Golden Rule” and equipping yourself with practical strategies to improve how you listen, I encourage to add the webinar to your playlist.

What is the difference between kindness and empathy?

Kindness and empathy are different, and both are valuable practices. In this brief animation, we share the definitions of kindness and empathy, outline the four qualities of empathy, and describe why we must practice empathy.

Recorded Webinar

In this 1-hour workshop recording, we reexamined the “Golden Rule” and equipped ourselves with practical strategies to improve listening and connecting with others through empathy. 

Request this workshop

Are you interested in this workshop for your team? We can do it in-person or virtually for up to a full-day workshop, extending on each topic and increasing engagement through breakout groups. 

Related Posts

Golden Rule vs. Platinum Rule

Most of us learned the Golden Rule in kindergarten, and our teachers suggested using it as a plumb line for all types of human interactions. But what are the limitations of the Golden Rule, and is it still a practical guideline? In this post, we evaluate the Golden Rule and offer the Platinum Rule as a new benchmark.

golden rule vs platinum rule

Are you brave enough to listen like Wonder Woman?

When we listen, we are more likely to learn about others’ experiences and increase our understanding of the need for equity and justice. In this post, I channel Wonder Woman as an inspiration for using our power for good, listening to others’ needs, and being brave and courageous in taking bold steps toward change. You’ll learn the three levels of listening and a helpful acrostic for practicing excellent listening skills.

be brave and listen: girl with blue shirt and pink cape
Headshot of Dr. Meagan Pollock

Meagan Pollock, PhD

Dr. Meagan Pollock envisions a world where personal and social circumstances are not obstacles to achieving potential, and where kindness, inclusivity, and conservation prevail.

An international speaker, teacher, engineer, and equity leader, her mission is to provide services, tools, and resources that inspire awareness and initiate action.

As an engineer turned educator, Meagan Pollock is focused on engineering equity into education and the workforce.

Leave a Reply

About EI

We help people intentionally and systematically engineer equity and inclusion into their organizations: driving positive outcomes and effectively supporting employees and the community.

Featured Content

Play Video about How to become an inclusive leader by Dr Meagan Pollock, Enginer Inclusion Founder, TEDx Talk Wolcott College Prep

This TEDx talk examines a four-part, iterative, reflective, and reflexive framework for developing into an inclusive leader.

Recent Q&A

Explore More Content


Follow Us

Can we Keep in touch?

Join our mailing list

Search our website